This page lists terms, conditions, policies, and descriptions that apply to NEOGOV Services.
All Services are governed by the terms and conditions of the NEOGOV Services Agreement most recently published prior to execution of an Ordering Document. All Services [purchased directly from NEOGOV] are governed by the terms and conditions of the NEOGOV Services Agreement most recently published prior to execution of an Ordering Document (unless you are a Federal customer in which case the NEOGOV Federal Services Agreement shall apply).
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Published January 10, 2025 |
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Published September 10, 2024 |
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Published May 7, 2024 |
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Published July 14, 2023 |
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Published April 1, 2023 |
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Published April 1, 2022 |
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Published February 1, 2021 |
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Published January 28, 2021 |
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Published December 16, 2020 |
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Published December 1, 2020 |
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Published November 13, 2020 |
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Published November 4, 2020 |
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Published September 1, 2020 |
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Published May 1, 2019 |
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Published January 1, 2019 |
All Services purchased by Federal Customers are governed by the terms and conditions of the NEOGOV Federal Services Agreement most recently published prior to execution of an Ordering Document.
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Published January 10, 2025 |
Services purchased by Customer through a Reseller are governed by the terms and conditions of the NEOGOV Services Agreement Applicable to Customers of NEOGOV Resellers most recently published prior to execution of an Ordering Document. All Services [purchased directly from NEOGOV] are governed by the terms and conditions of the NEOGOV Services Agreement most recently published prior to execution of an Ordering Document (unless you are a Federal customer in which case the NEOGOV Federal Services Agreement shall apply).
| Service Agreement for Customers of Resellers |
Published January 10, 2025 |
| Service Agreement for Customers of Resellers |
Published September 10, 2024 |
| Service Agreement for Customers of Resellers |
Published May 7, 2024 |
| Service Agreement for Customers of Resellers |
Published July 14, 2023 |
| Service Agreement for Customers of Resellers |
Published April 1, 2023 |
| Service Agreement for Customers of Resellers |
Published March 21, 2022 |
All Services purchased by Federal Customers are governed by the terms and conditions of the NEOGOV Federal Services Agreement most recently published prior to execution of an Ordering Document.
| Federal Services Agreement for Customers of Resellers |
Published January 10, 2025 |
| HRIS Addendum |
Applies where Customer has ordered SaaS Applications or Professional Services related to: NEOGOV Core HR, NEOGOV Payroll, and NEOGOV Time and Attendance. |
| PowerEngage Platform Addendum |
Applies where Customer has purchased the PowerEngage Platform. |
| Vetted Addendum |
Applies where Customer has purchased the Vetted Platform. |
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Applies where NEOGOV Processes Personal Data (as defined by the General Data Protection Regulation) on behalf of Customer. Customers may download and complete this Schedule following the instructions in the preamble of the DPA. Upon receipt of the validly completed DPA by Governmentjobs.com, Inc. at this email address, this DPA will become legally binding. |
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| Professional Services Addendum |
Applies where Customer has ordered professional services such as training, implementation, and customizations related to the SaaS Applications. |
| AI Addendum |
Applies only to the AI Tools provided to Customer by NEOGOV as part of the Services. |
At NEOGOV, we prioritize the security of our users and their data. We are committed to maintaining robust security measures to protect against potential threats. If you identify any security vulnerabilities, we encourage you to disclose them to our dedicated security team. Please email any findings to vulnerability@neogov.com, and our team will promptly address the issue to ensure the continued safety of our platform. Your vigilance helps us maintain the highest standards of security for all our users.